FAQs
Effective Date: July 30, 2026
Welcome to the Mancaveapparel FAQ page. Here you'll find answers to the questions we receive most often about ordering, shipping, returns, payments, and customer support.
Quick Summary
- Shipping is available within the United States only.
- Standard shipping fee is $6.99 per order.
- Orders are prepared in 1–2 business days.
- Delivery usually takes 2–5 business days.
- Returns are accepted within 60 days of delivery.
- Approved refunds are processed within 7 business days.
- Approved return shipping is free.
- Customer support is available Monday through Saturday.
Orders
How do I place an order?
Browse our products, select your preferred size and quantity, add the item to your cart, and complete checkout using one of our accepted payment methods.
Can I change or cancel my order?
Yes, but only before your order enters processing.
Once processing has begun or the order has shipped, changes or cancellations are no longer possible.
How do I know if my order was successful?
After your payment has been successfully completed, you will receive an order confirmation email containing your order details.
Can I order without creating an account?
Yes.
You may complete your purchase using guest checkout if it is available.
Shipping
Where do you ship?
We currently ship only within the United States.
International shipping is not available at this time.
How much does shipping cost?
Standard shipping is a flat rate of $6.99 per order.
No tax is charged on shipping.
How long does shipping take?
| Shipping Stage | Estimated Time |
|---|---|
| Order Preparation | 1–2 business days |
| Delivery | 2–5 business days |
| Shipping Area | United States only |
Some orders may arrive sooner than expected.
Which shipping carriers do you use?
Orders are delivered by one of the following carriers:
- USPS
- UPS
- FedEx
Carrier selection depends on destination and availability.
How can I track my order?
Once your order has been shipped, you will receive an email containing your tracking number and shipment details.
Tracking information may take up to 24 hours to become active.
Returns & Refunds
What is your return policy?
We accept returns within 60 days of the delivery date for eligible items.
Returned products must satisfy the conditions outlined in our Return & Refund Policy.
Is return shipping free?
Yes.
If your return request is approved, we will email you a prepaid return shipping label at no cost.
Simply download, print, attach the label to your package, and send it back.
How long does it take to receive my refund?
Approved refunds are processed within 7 business days after the returned item has been received and inspected.
Your bank or payment provider may require additional time before the funds appear in your account.
How will I receive my refund?
Refunds are issued to the original payment method used for the purchase.
Can I exchange an item?
We do not currently offer direct exchanges.
If you would like a different size or style, please return the eligible item for a refund and place a new order.
Payments
Which payment methods do you accept?
We currently accept:
- Visa
- Mastercard
- American Express
- Discover
- Diners Club
- JCB
- UnionPay
- Elo
- Shop Pay
- PayPal
- Google Pay
- Venmo
Available payment methods may vary depending on your device and payment provider.
Is my payment secure?
Yes.
All payments are processed through secure, encrypted payment providers.
We do not store your complete payment card information.
What currency do you use?
All prices on our website are displayed in U.S. Dollars (USD).
Products
What products do you sell?
We specialize in women's clothing, including:
- Jackets
- Dresses
- Shirts
- Shorts
- Pants
Will the product look exactly like the photos?
We make every effort to display our products accurately.
However, slight variations in color may occur due to differences in monitor and mobile device settings.
Customer Support
How can I contact customer support?
You may contact us using the information below:
Email: support@mancaveapparel.shop
Support Hours
Monday – Saturday
8:00 AM – 7:00 PM Eastern Time (ET)
How quickly will I receive a response?
We aim to respond to customer inquiries as quickly as possible during our normal business hours.
Response times may be slightly longer during weekends, holidays, or periods of unusually high inquiry volume.
Privacy & Security
Is my personal information protected?
Yes.
We use industry-standard security measures to protect your personal information and process it in accordance with our Privacy Policy.
Do you use cookies?
Yes.
Cookies are used to provide essential website functionality, remember your preferences, improve website performance, and analyze website traffic.
You can manage cookie preferences through your browser settings.
Contact Us
If your question is not answered here, please contact us.
Store: Mancaveapparel
Website: mancaveapparel.shop
Address: 15 Glenmoor Dr, East Haven, CT 06512-1211, United States
Email: support@mancaveapparel.shop
Support Hours: Monday–Saturday, 8:00 AM–7:00 PM Eastern Time (ET)
Last updated: July 30, 2026