Return & Refund Policy

Effective Date: July 30, 2026

At Mancaveapparel, we want you to shop with confidence. If you are not completely satisfied with your purchase, you may request a return or refund in accordance with this Return & Refund Policy.

This policy applies to all purchases made through mancaveapparel.shop.

Summary

Return requests are accepted within 60 days of delivery.
Refunds are processed within 7 business days after the returned item has been received and approved.
Return shipping is free for approved returns.
A prepaid return shipping label will be sent by email after the return request is approved.
Customers must download and print the return label before shipping the package.
No restocking or storage fees are charged.
Items must be returned in accordance with the eligibility requirements described below.
Refunds are issued to the original payment method.

Return Eligibility

You may request a return within 60 days from the date your order is delivered.

To qualify for a return, the item must:

Be returned within the 60-day return period.
Be in its original condition.
Be unworn, unused, and unwashed.
Have all original tags attached (if applicable).
Include all accessories, packaging, and components originally received.
Not show signs of misuse, alteration, or damage caused after delivery.

Returns that do not meet these requirements may be declined.

Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned unless they arrive damaged, defective, or incorrect:

Gift cards
Final sale or clearance items marked as non-returnable
Personalized or customized products
Items damaged through improper use by the customer

If an item is identified as non-returnable on the product page before purchase, that condition will apply.

How to Request a Return

To start a return, please contact our customer support team.

Please include:

Order number
Customer name
Email address used for the purchase
Reason for the return
Photos, when applicable (such as damaged, defective, or incorrect items)

Contact Information:

Email: support@mancaveapparel.shop

Our team will review your request and respond as quickly as possible.

Return Approval

If your return request is approved:

A prepaid return shipping label will be sent to your email address.
Download and print the return label.
Securely package the item.
Attach the provided label to the package.
Drop the package off with the designated shipping carrier.

There is no charge for the approved return shipping label.

Unauthorized returns or packages returned without prior approval may be refused.

Return Shipping Costs

Return Item	Details
Return Shipping Fee	Free
Return Label	Sent by email after approval
Label Printing	Customer downloads and prints the label
Restocking Fee	None
Storage Fee	None

Inspection of Returned Items

After the returned package is received, our team will inspect the item to verify that it meets the return eligibility requirements.

Inspection typically begins shortly after delivery of the returned package.

If additional information is required, we may contact you using the email address associated with your order.

Refunds

Once your return has been approved after inspection, your refund will be issued to the original payment method.

Refunds are processed within 7 business days after approval.

The time required for the refunded amount to appear in your account depends on your payment provider or financial institution.

Original shipping charges, if any, are generally non-refundable unless the return is the result of:

A defective product
A damaged product
An incorrect item shipped by us
Another error caused by our fulfillment process

Exchanges

We currently do not offer direct product exchanges.

If you would like a different size, color, or style, please return the eligible item for a refund and place a new order through our website.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us promptly.

Include:

Your order number
A description of the issue
Clear photographs showing the product and packaging

After reviewing the information, we will work with you to provide an appropriate resolution.

Canceled or Refused Deliveries

If a package is refused or returned because of an incorrect shipping address provided by the customer or because delivery could not be completed, additional verification may be required before a refund is issued.

Shipping charges paid for completed shipment services may not be refundable in these situations.

Fraud Prevention

To protect both customers and our business, we reserve the right to refuse returns or refunds in cases involving:

Fraudulent claims
Abuse of the return policy
Returned products that do not match the original order
Excessive or repeated return activity indicating misuse

This does not affect any rights provided under applicable consumer protection laws.

Privacy

Information submitted during the return or refund process is used solely to verify your request, process the return, issue refunds, and provide customer support.

Personal information is handled in accordance with our Privacy Policy and applicable data protection laws.