Order Cancellation & Change Policy

Effective Date: July 30, 2026

At Mancaveapparel, we understand that you may need to cancel or modify an order after it has been placed. This policy explains when order cancellations or changes are possible and how requests are handled.

This policy applies to all purchases made through mancaveapparel.shop.

Summary

• Orders may be canceled or modified before they enter processing.
• Requests are handled on a first-come, first-served basis.
• Once an order has entered processing or has been shipped, it cannot be canceled or changed.
• If cancellation is approved, a full refund will be issued to the original payment method.
• Approved refunds are processed within 7 business days.
• Customers should contact us as soon as possible if changes are needed.
• Return requests for delivered orders are handled under our Return & Refund Policy.

Order Processing Timeline

Orders are processed according to our Shipping Policy.

Orders placed after 5:00 PM Eastern Time (ET) or on weekends and U.S. public holidays begin processing on the next business day.

Cancelling an Order

You may request to cancel your order if it has not yet entered processing.

To request a cancellation, please contact us as soon as possible and include:

• Order number
• Customer name
• Email address used for the order
• Cancellation request

If your order has not entered processing, we will cancel it and issue a full refund.

If processing has already begun, cancellation is no longer possible.

Changing an Order

You may request changes before processing begins.

Possible changes include:

• Shipping address
• Billing information
• Customer contact information
• Product size
• Product color
• Product quantity

Requested changes depend on inventory availability and order status.

We cannot guarantee that all requested modifications can be completed.

Orders That Cannot Be Changed

Orders cannot be modified after:

• Processing has started
• Shipping labels have been created
• The order has been handed to the shipping carrier
• The order has been shipped

In these situations, customers may return eligible products after delivery in accordance with our Return & Refund Policy.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address during checkout.

If you notice an error, contact us immediately.

If the order has not entered processing, we will make reasonable efforts to update the address.

Once an order has entered processing or has shipped, we cannot guarantee that the address can be changed.

Packages returned because of an incorrect address provided by the customer may require additional verification before a refund or reshipment can be arranged.

Order Cancellation by Mancaveapparel

We reserve the right to cancel an order when necessary, including situations such as:

• Payment authorization failure
• Suspected fraudulent activity
• Product unavailable or out of stock
• Pricing or system errors
• Duplicate orders
• Inability to verify customer information
• Delivery to an unsupported address

If an order is canceled by us after payment has been received, a full refund will be issued to the original payment method.

Refunds for Approved Cancellations

If your cancellation request is approved before processing begins:

The time required for the refunded amount to appear in your account depends on your payment provider or financial institution.

Delivered Orders

Orders that have already been delivered cannot be canceled.

If you no longer wish to keep the product, you may request a return if the item meets the eligibility requirements outlined in our Return & Refund Policy.

Fraud Prevention

To help protect our customers and business, additional verification may be required before approving certain cancellation or modification requests.

We reserve the right to decline requests that involve:

• Unauthorized account access
• Fraudulent activity
• False ownership claims
• Abuse of our policies

These measures help maintain a secure shopping experience.

Privacy

Information provided when requesting an order cancellation or modification is used solely to verify your identity, process your request, provide customer support, and comply with applicable legal obligations.

Personal information is handled in accordance with our Privacy Policy.

Contact Us

If you need to cancel or change an order, please contact us as soon as possible.

Last updated: July 30, 2026